codepoint
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Privacy Policy

How codepoint collects, processes, and protects personal and application telemetry data across our web platforms and mobile applications.

last updated: 2026-10-15 · codepoint.co.za

1. Overview & Controller Identity

Codepoint (stylised as codepoint, operating at https://codepoint.co.za) is a software engineering consultancy and mobile application publisher based in the Republic of South Africa. We respect your privacy and are committed to protecting personal data in accordance with the Protection of Personal Information Act (POPIA), the General Data Protection Regulation (GDPR), and Apple App Store / Google Play Developer Program Policies.

2. Information We Collect

Depending on the codepoint web platform or mobile application you use, we may collect:

  • Account & Contact Information: Name, email address, and organisation details when you contact us or register within an application.
  • Device & Diagnostic Telemetry: Crash logs, anonymised performance metrics, operating system version, and device model used strictly to maintain stability and resolve bugs.
  • Usage Data: Feature interaction events where explicit consent has been provided.

3. How We Use Information

We process data strictly to:

  1. Deliver, maintain, and improve our iOS, Android, and web applications.
  2. Provide customer and technical support (support@codepoint.co.za).
  3. Ensure security, fraud prevention, and compliance with statutory obligations.

We never sell personal data to third parties or data brokers.

4. Data Retention & Deletion

Users of any codepoint mobile or web application may request complete deletion of their account and associated personal data at any time by emailing support@codepoint.co.za or using the in-app account deletion controls.

5. Contact Information

For privacy inquiries, data subject access requests, or compliance questions: